Google+

Yamaha Recognized Again for Excellence in Customer Satisfaction

 

Yamaha Recognized Again for Excellence in Customer Satisfaction
AWARD MARKS COMPANY’S SIXTEENTH CONSECUTIVE IN 2017

Yamaha Marine Group announced today from the Miami International Boat Show® that the National Marine Manufacturers Association (NMMA®) has again recognized Yamaha with a CSI Award for excellence in customer satisfaction in the Outboard Engine category. This year’s award is the sixteenth consecutive, an achievement no other outboard manufacturer can claim.

In addition, Yamaha’s boat companies Skeeter® and G3® Boats received awards. Skeeter was recognized in the Fiberglass Outboard Boat category. G3 Boats was recognized in two categories: Aluminum Outboard Boats and Pontoon Boats.

“NMMA’s® CSI Award is one of the most important in the marine industry as it indicates we are delivering the best product and experience we can to our customers,” said Ben Speciale, President, Yamaha Marine Group. “The recognition is not earned alone but in cooperation with our boat builders and dealers. We share this award with them and are extremely proud of the accomplishment.”

NMMA® launched its Marine Industry CSI Award Program in 2001 to provide boat and engine manufacturers with an independently-measured, cost-effective tool to help improve customer satisfaction in the boating industry. The program allows participating manufacturer companies to monitor customer satisfaction on an ongoing basis and to create benchmarks in the industry.

The National Marine Manufacturers Association (NMMA®) is the leading association representing the recreational boating industry. NMMA® member companies produce more than 80 percent of the boats, engines, trailers, accessories and gear used by boaters in the United States. The association is dedicated to industry growth through programs in public policy, market research and data, product quality assurance and marketing communications.

Yamaha Marine products are marketed throughout the United States and around the world. Yamaha Marine Group, based in Kennesaw, Ga., supports its 2,000 U.S. dealers and boat builders with marketing, training, and parts for Yamaha’s full line of products and strives to be the industry leader in reliability, technology, and customer service. Yamaha Marine is the only outboard brand to have earned NMMA’s C.S.I. Customer Satisfaction Index award every year since its inception. Visit www.yamahaoutboards.com.

This document contains many of Yamaha’s valuable trademarks. It may also contain trademarks belonging to other companies. Any references to other companies or their products are for identification purposes only and are not intended to be an endorsement.  NMMA is a registered trademark of National Marine Manufacturers Association, Inc.

Original Source: Yamaha Outboards.com

 

Entertainment

Surreal Fantasy Features Liam Neeson as Voice of Anthropomorphic Tree

  A Monster Calls DVD Review by Kam Williams Surreal Fantasy Features Liam Neeson as Voice of Anthropomorphic Tree Conor O'Malley (Lewis MacDougall) is understandably miserable. First of all, the 12 year-old divorced mom (Felicity Jones) is terminally ill. Second, they're both estranged from his father (Toby Kebbell) who has long since … [Read More its Good for You...]

Art

The Day After the Day Of

  The Day After the Day Of by Paul Ilechko   The sky sheds its tears. This morning is the morning of the day after. The day of mourning, the day after the day of.  I beseech the sky to shed tears in order to wash away the tears on my face.   This is the first day of the time after. This is the beginning of a new time, the … [Read More its Good for You...]

Books

The President’s Kitchen Cabinet

  The President's Kitchen Cabinet The Story of the African-Americans Who Have Fed Our First Families, from the Washingtons to the Obamas by Adrian Miller University of North Carolina Press Hardcover, $30.00 292 pages, Illustrated ISBN: 978-1-4696-3253-7 Book Review by Kam Williams “[This opus] vividly tells the stories of the … [Read More its Good for You...]

Real Estate

Castles in America

  Castles in America by Amy Lignor   Robin Leach and his “Lifestyles of the Rich and Famous” taught us all long ago that we absolutely love to sit and view ridiculous luxury (usually owned by people who inherited all of it and didn’t work a day in their lives). See that? We had to complain about something as we were beguiled by the amount … [Read More its Good for You...]

Lifestyle

Architecture in America That Would Make Frank Lloyd Wright Proud

  Architecture in America That Would Make Frank Lloyd Wright Proud by Amy Lignor There is a brand new headline when it comes to an innovative new building; a building that the creator hopes to construct in America. It is a design that looks stunning on paper, however, it is also a design that is ‘far right’ of, well…even Wright’s own … [Read More its Good for You...]

Outdoors

Yamaha Marine Receives 2017 Silver Star of Excellence

  Yamaha Marine Receives 2017 Silver Star of Excellence From American Technical Education Association and the National Technical Honor Society® for Contributions to Technical Education RECOGNIZED FOR CONTRIBUTIONS TO THE MOTORCYCLE AND MARINE SERVICE PROGRAM AT THE TENNESSEE COLLEGE OF APPLIED TECHNOLOGY (TCAT) CHATTANOOGA Yamaha Marine … [Read More its Good for You...]

Sports

Gonzaga Celebrates the Final Four

  Gonzaga Celebrates the Final Four by Amy Lignor   “Beauty & the Beast” may be raking in the dough at movie theatres everywhere, but it is the Princess Cinderella that appears at the core of the NCAA headlines. We all have our “Cinderella Teams.” Heck, they even made a movie after the Hoosiers who once set the world on fire. But as this … [Read More its Good for You...]

Business

Made in the U.S.A. Should be the #1 Path for Businesses

  Made in the U.S.A. Should be the #1 Path for Businesses by Amy Lignor   The popular show called “Shark Tank” offers investors that back up small businesses – businesses that then turn around and make millions and are able to hire more and more American workers each year, still mentions something that breaks the heart in almost every … [Read More its Good for You...]

Travel

Where to Vacation? Go Big or Stay Home!

  Where to Vacation? Go Big or Stay Home! by Amy Lignor We speak about luxury vacations, budget vacations, vacations that are fun for the kids, and many more areas of travel at this time of year. But there is also a category that many do not touch upon because they “assume” it is far too difficult for those on a budget to be able to enjoy … [Read More its Good for You...]

Green Living

Creating the Perfect Vegetable Garden

  Creating the Perfect Vegetable Garden by Amy Lignor   Many are still dealing with that wintery mix Mother Nature just loves to toss down from the sky this time of year. Yet, that gardener living inside the soul – the one just dreaming of the sunny skies and lazy rainy days that are must-haves in order to grow the best vegetables possible … [Read More its Good For You...]

Health

Making Your Health “Resolute”

  Making Your Health “Resolute” by Amy Lignor   It is time for those New Year’s Resolutions to be made. We all know the ones most likely being placed on lists everywhere: stop smoking and lose weight. Why? Because these have always been the top two when it comes to goals, so that the next time the ball drops you feel amazing that the … [Read More its Good for You...]